Contact Value Village Customer Service
How to Reach a Person at Value Village
Verified Contact Information
Toll-Free Number:
-
1-877-227-0956Cardholder Services
Customer Service:
-
1-800-259-0004People Services
Legal:
-
1-833-657-0239
Value Village Emails:
Customer Service
Gift Card, People Services
Legal
Privacy Inquiries
Value Village Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Value Village Phone Number
1 (877) 227-0956
Average Calls duration
2 minutes
Most Popular Value Village Email Address
customercare@savers.com
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
80% phone, 20% email
Common Reasons for Contact
Staff, product/ service and account
Call Volume by Day
View full overview ›
Value Village Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular Value Village Phone Number | 1 (877) 227-0956 |
| Average Calls duration | 2 minutes |
| Most Popular Value Village Email Address | customercare@savers.com |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Staff, product/ service and account |
| Prepare before the call to Value Village | Nothing |
Call Volume by Day
Contact Information
Value Village Website:
Value Village Help Center:
Corporate Office Address:
TVI, Inc.
11400 Southeast 6th Street Suite 220
Bellevue,
Washington
98004
United States
Summary of Value Village Customer Service Calls
74
TOTAL
CALLS
CALLS
01:33
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Value Village?
Product/ Service Question:
- “Lodge a complaint about no change roomd”
- “Report a good employee for great work”
- “Complaint”
Staff Question:
- “Rude employee”
- Terrible service
- “I don't think I need to have an employee b.E as rude as one was to me”
Account Question:
- “Unlock my okta account”
- “Membership issue”
- “I have to accounts”
Return/ Replace Question:
- “Exchange refusal after 1 day passing the period”
- “Return”
- “To return an item”
Payments and Charges Question:
- “I am not receiving promotions, coupons or any email from you for a while”
- “Discount”
- “To get my discount”
Request for Information Question:
- “Complain about a manager”
Other Question:
- “Not getting emails”
- Pissed off
- “No one turn in my wrong donation backpack and more”
Compare Value Village Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Value Village